Help Center
Support
We're here to help.
Contact us
For any question, bug report, account issue, or feedback, email us at hello@gutbut.com. We aim to respond within two business days.
Please include your account email, your device and OS version, and a brief description of what you were doing when the issue occurred. The more detail you share, the faster we can help.
About GutBut
GutBut is a private, AI-powered companion for gut health and everyday wellness. You can chat with GutBut, log meals and symptoms, track supplements, and review patterns over time in your Wellness Hub.
GutBut is a wellness companion, not a medical device. Nothing in the app is medical advice. For medical concerns, please consult a qualified healthcare professional.
Frequently asked questions
How do I create an account?
Open the app and tap Sign Up. Enter your email and a password, verify your email, and complete the short profile setup so GutBut can personalize your experience.
I forgot my password. What do I do?
On the Sign In screen, tap Forgot Password and enter your account email. We'll send a reset link. If it doesn't arrive within a few minutes, check your spam folder or email hello@gutbut.com.
How do I log a meal or symptom?
From the Chat screen, tap the plus button next to the message input and choose Log Meal or Log Symptom. Fill in the details and save. Entries appear in your Wellness Journal and Timeline.
How does GutBut use my data?
Your conversations and journal entries are encrypted in transit and at rest. We use your data to personalize your experience inside the app and improve our service. We never sell your data. Read the full Privacy Policy for details.
Can I delete my account?
Yes. Email hello@gutbut.com from the address associated with your account and we will permanently delete your account and all associated data, typically within seven days.
Is GutBut a replacement for medical care?
No. GutBut is not a doctor and does not diagnose or treat any condition. It is a tool to help you reflect, notice patterns, and ask better questions. Always consult a qualified healthcare professional for medical concerns.
How do I report a bug or share feedback?
Email hello@gutbut.com with your feedback or a description of the bug, including steps to reproduce it. Screenshots are very helpful.